AbOUT US

A-One Air

A-One Air has Been Serving the Tri-Cities Community Since 1980 with Services Built on Integrity, Excellence, and Trust.
We believe comfort isn't a luxury. It’s the foundation of a healthy, happy home. For over 45 years, our family-owned company has been the trusted choice for heating, cooling, electrical, and indoor air quality services across the Tri-Cities.
Our mission is simple: always do the right thing

Our Story

A-One started in 1980 with a primary focus on commercial refrigeration, the business grew to serve the residential heating, cooling, electrical and home efficiency market.
“Honest work, dependable service — that’s how A-One was built.”
In 1980, Al and Carol Hagen started A-One Air with a vision to serve the Tri-Cities with honest, dependable service. What began as a small commercial refrigeration business quickly grew as word spread about their commitment to quality and integrity.

But as we worked in homes, we listened. We heard the growing need for more services, so we naturally expanded, first by adding Cooling and Heating and then by offering Electrical Services.

The real shift came when homeowners started asking the tough questions: "Why are my energy bills so high?" and "Why is the air in my own house making us sick?"

We didn't just want to patch problems; we wanted to solve the root cause. That's why we invested heavily in specialized training and sophisticated equipment. Today, we use diagnostics like blower door testing and duct leakage testing to ensure your home is truly efficient and your family is breathing the cleanest air possible.

Today, A-One is proudly owned and operated by Al and Carol's son, Kyle Hagen, who carries forward the same values his parents built the business on. Through extreme heat waves, freezing winters, and everything in between, we've been there for our neighbors because this community is our home, too.

The company has grown significantly, but our founding promise hasn't changed: we’re still doing the right thing, every time.
Our Services

What Sets Us Apart

Family-Owned & Community-Focused
We're not a national chain. We're your neighbors, invested in the same community where we live and work. We support local events, give back to local causes, and treat every customer like family.
Over 45 Years of Proven Experience
Four decades of service mean we've seen it all and fixed it all. Our team has the knowledge and expertise to handle any HVAC, electrical, or refrigeration challenge.
24/7 Emergency Service
HVAC emergencies don't wait for business hours. Whether it's a furnace failure on a freezing night or an AC breakdown during a heat wave, we're available around the clock to get your system running again.
Industry-Leading Warranties
We have the strongest warranties in the business:
  • 2-Year Warranty on all service parts
  • Optional 10 Year Warranty on parts & 10 Year Labor
Lennox Premier Dealer
As an authorized Lennox Premier dealer, we offer access to some of the most efficient, reliable heating and cooling systems available, backed by exceptional warranties and support.
Licensed, Insured & Certified
Our technicians hold industry certifications and undergo ongoing training to stay current with the latest HVAC technologies and best practices.
People behind the service

Meet the A-One Team

We're not just technicians, we are your neighbors. Our team includes licensed HVAC specialists, certified electricians, and energy efficiency experts who share a common goal: to keep your home or business comfortable year-round.

From the friendly voices who answer your calls to the skilled professionals who show up at your door, everyone at A-One is committed to treating you with respect and providing service you can count on. Led by owner Kyle Hagen, our team brings decades of combined experience and a genuine passion for what we do. We take pride in our work, and we take pride in serving this community.
Kyle Hagen
President
Nathaniel Erdman
Operations Manager
Kerrie Tamburello
Office Manager
Abi Biggs
Office Administrator
Tyson Cervantes
Production Manager
Efrain Flores
Warehouse & Installer
Gustavo Leyva
Lead Installer
Alex Acevedo
Installer
Billy Birge
Residential Technician
Chad Domas
Service Technician
Oscar Vazquez
Service Technician
Victor Garcia
Service Technician

Our Promise to You

When you choose A-One Air, here's what you can expect:
Transparent, Upfront Pricing
On-Time, Professional Service
Clean, Respectful Workmanship
Quality Parts & Expert Installation
Honest Recommendations
Follow-Through You Can Trust

Proudly Serving the Tri-Cities

The Tri-Cities is where we live, raise our families, and give back. We're proud to support local schools, charities, and community events because we believe in investing in the place we call home.

We understand the unique climate challenges of Eastern Washington, the scorching summers, cold winters, and everything in between. That's why we're equipped with the knowledge, tools, and experience to keep your systems running efficiently no matter what Mother Nature throws at us.

From Pasco to Kennewick, Richland to Benton City and beyond, we're honored to be the HVAC, electrical, and refrigeration partner the Tri-Cities trusts.
Benton City
West Richland
Richland
Kennewick
Pasco
Burbank

Ready to Experience the A-One Difference?

Whether you need a repair, a new system installation, or just want to improve your home's comfort and efficiency, we're here to help.